Conflict is a part of life, and successful leaders are the ones who are good at managing and resolving conflict. Their personal, professional, and leadership styles are factors in how they handle conflict, and understanding conflict management begins with understanding what drives us.
During this workshop, participants will learn:
- To recognize the early stages of conflict and how to avoid common escalators.
- The most common triggers of conflicts and how to move on from them.
- Different categories of conflict and targeted strategies for resolving them.
- How to minimize natural conflicts by recognizing different styles of behavior.