Millennial Managers: Tackling the Reverse Generational Divide in the Workplace


Consider that in the next 10 years, Millennials will make up 75 percent of the workforce. A growing number of these Millennials are moving into leadership and management positions, and find themselves frequently managing their older, Gen X and Baby Boomer counterparts. In many organizations this shift is causing strife and dissatisfaction to seep into the day-to-day work environments.

A Future Workplace study found that:

  • 45% of Baby Boomers and Gen X respondents feel that Millennials’ lack of managerial experience could have a negative impact on a company’s culture.
  • More than 1/3 of Millennial respondents said that managing older generations is difficult.
  • 44% of Millennials view themselves as being the most capable generation to lead in the workplace, only 14 percent of all survey respondents agree.

In a recent study conducted by XBInsight of managers across a wide range of industries, 5 competency areas were identified as particularly critical for Millennial managers to develop their EQ (emotional quotient) and close the generational divide between their older subordinates. These fundamental skills can help to build trust and foster respectful, productive, and satisfying relationships between generations.

To learn more about each of these crucial skills, and get 20 tangible developmental strategies, download our Industry Insight here: