The Science Behind Confident, Decisive Leadership

Teams in Turbulence: 2025’s Hard Lessons in Collaboration

Confident leadership team standing at corporate offic

The New Rules for High-Performance Teams in 2026

If 2024 exposed cracks in how organizations hired and developed talent, 2025 did the same for how teams work together.

Even strong, experienced teams struggled this year. Productivity slowed. Decision-making stalled. Tension crept into meetings that used to run smoothly. Hybrid work friction intensified existing fault lines. And many leaders were left asking the same question:

Why are capable people, with good intentions, struggling to perform together?

The answer wasn’t effort. It was alignment.

As organizations close the books on 2025, one lesson stands out clearly. Team performance can’t be managed by intuition alone. It requires data, structure, and a shared understanding of how teams function under pressure.

Why So Many Teams Struggled in 2025 (Even High Performers)

The turbulence of 2025 didn’t discriminate. High-performing teams felt it just as much as teams already under strain. What changed wasn’t talent quality. It was context.

Teams were navigating:

  • Hybrid and distributed work models with inconsistent norms
  • Rapid shifts in priorities without shared recalibration
  • Leadership gaps created by promotion without preparation
  • Rising pressure to move faster with fewer resources

These conditions exposed weaknesses that had always been there, but were easier to ignore in calmer environments.

Much like professional sports officiating crews, teams operating under scrutiny don’t fail because individuals lack skill. They falter when communication breaks down, roles blur, or trust erodes. In prior XBInsight research with NFL Officiating crews, we observed that even elite performers struggle when alignment slips. Split-second decisions require shared expectations, clarity of authority, and confidence in one another. The same is true inside organizations.

The Hidden Skill Gaps That Emerged Under Pressure

One of the most revealing insights from 2025 was that many teams didn’t lack technical expertise. They lacked team effectiveness skills.

When pressure mounted, gaps emerged in areas like:

  • Decision-making clarity
  • Conflict navigation
  • Accountability ownership
  • Communication under stress
  • Role and responsibility alignment

These are performance-critical capabilities.

Teams without a shared understanding of how they collaborate, make decisions, and hold one another accountable struggled to execute, even when individual contributors were highly capable.

This is where many leaders misdiagnosed the problem. They addressed symptoms instead of conditions.

The Rise of Team Intelligence as a Core Leadership Capability

In 2025, forward-looking leaders began reframing the problem. Instead of asking “Who isn’t performing?”, they asked “What is getting in the way of this team performing better together?”

That shift gave rise to what many refer to as team intelligence.

Team intelligence is the ability to understand, measure, and actively manage how a team functions. It moves beyond engagement scores or meeting feedback and focuses on the underlying conditions that drive performance.

High-performing teams share three characteristics:

  • Aligned conditions that support focus and clarity
  • Clear competencies that enable execution
  • Strong connectedness built on trust and mutual accountability

When one of these breaks down, performance follows.

How AI + Science Is Reinventing Team Effectiveness Assessment

Historically, teams were assessed through observation, surveys, or post-mortem discussions. These approaches are subjective, reactive, and often too late. In 2025, organizations began adopting a more rigorous approach: science-based, data-driven team assessment. It’s what XBInsight calls AI + Science.

AI helps identify patterns across teams, roles, and outcomes. Science ensures those patterns are meaningful, validated, and predictive. Together, they allow leaders to diagnose team effectiveness before performance declines become visible.

This is where XBInsight has seen organizations make meaningful progress. By applying validated team assessment models grounded in industrial-organizational psychology, leaders gain insight into how teams actually operate, not just how they feel.

The goal isn’t labeling teams as strong or weak. It’s understanding what conditions need to change for teams to succeed.

Case Study: Aligning Administrative and Medical Executive Leadership Teams

A healthcare organization provides a powerful example of how data-driven team insight can shift performance.

The Challenge

The organization faced growing tension between its administrative leadership team and its medical executive team. The groups operated in silos, often displaying territorial behavior rather than collaboration. Communication breakdowns, competing priorities, and eroding trust slowed decisions and strained culture.

Leadership recognized that without intervention, these dynamics would continue to undermine accountability and organizational performance.

The XBInsight Approach

XBInsight was engaged to build self-awareness, rebuild trust, and align both leadership teams around shared expectations.

The process began with administering the XBInsight Executive Leadership Assessment to all leaders. This established a common, objective language around communication and leadership impact. Data replaced assumptions, allowing honest dialogue without defensiveness.

The Intervention

XBInsight designed and delivered a full leadership team intervention focused on three objectives:

Improving communication and collaboration

A facilitated full-day session strengthened communication skills, built mutual respect, and addressed real workplace dynamics. Leaders developed a shared action plan tied directly to individual goals.

Building a culture of accountability

Leaders jointly defined what accountability looked like in practice and committed to actions they agreed to model and reinforce.

Sustaining momentum

Post-session follow-ups reviewed progress, reinforced commitments, and addressed gaps, ensuring accountability moved from discussion to execution.

Each leader left with a personalized action plan designed for immediate application.

Results and Impact

The shift was tangible.

Communication became more direct and productive. Silos gave way to collaboration. Trust improved. Leaders demonstrated stronger ownership of outcomes, and accountability became a shared responsibility.

The organization emerged with a more cohesive leadership team, better positioned to support its mission and long-term strategy.

2026 Outlook: Teams That Use Data Will Outperform Those That Don’t

Looking ahead, the rules for high-performance teams are changing. In 2026, the most effective teams won’t rely on gut feel or post-crisis fixes. They will:

  • Use validated data to understand team dynamics.
  • Diagnose issues early, before performance declines.
  • Align leadership actions with team needs.
  • Treat team effectiveness as a measurable, manageable capability.

Just as NFL Officiating crews rely on shared frameworks, preparation, and trust to perform under pressure, organizations must equip teams with the same level of structure and insight.

Teams that embrace team intelligence will move faster, collaborate better, and sustain performance through uncertainty. Those that don’t will continue reacting to turbulence instead of navigating it.

From Group Turbulence to Team Traction

2025 exposed how fragile team performance can be without clarity and alignment. 2026 is the opportunity to build something stronger.

When teams are supported by science-backed insight and enhanced by AI, collaboration becomes intentional, not accidental.

That’s how organizations move from turbulence to traction.

If your organization is rethinking how teams collaborate, decide, and perform, now is the time to act. Contact XBInsight to align AI + Science with your team strategy and build high-performance teams ready for what’s next.